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Use caseUC0110

Catch waste hauls that are still unbilled

A waste hauler's invoice register can quote a job's number while quietly reversing the charge, or carry a hold that isn't real. This app checks each completed job against the register and says if it is truly billed, on hold, or still open.

For the billing deskWaste & Environmental

Why it matters

Today's manual process, and the same job with the app

A billing analyst at a waste and recycling hauler, reconciling completed routes against the weekly invoice register.

✕Today's manual process

1Pull the week's invoice register manually and check whether each completed job's number shows up anywhere in it.
2Open anything that looks bundled or corrected to work out what the line actually covers.
3Read the desk notes to decide if a job is genuinely on hold or just has a complaint attached.
4Miss a reversal and revenue stays uncollected with nobody watching it.
Every job reconciled from memory and notes

✓With the app

1The register is read for you checking every completed job against it, however the line is worded.
2Bundled and corrected lines are worked out so a reversal that only quotes the job's number doesn't count as billed.
3Hold notes are checked for the real thing a dated, formal hold, not just a complaint in the file.
4Nothing slips through every reversal is caught and routed to the right person.
The app reads every register line first

See it work

One real case, as the app recorded it, step by step

Work order WO-0049 for a compactor haul looks billed because a register line reverses it, so the app flags it for review instead.

Catch waste hauls that are still unbilledReference appBuilt to be shaped to your process
  1. 1The case coming in 14 days unbilled already, no hold. Now called REVIEW.
  2. 2How long it's been open 21 days counted, the same way every week.
  3. 3The proof on file Driver confirmation and weight ticket are both there.
  4. 4Who picks it up Routed to the supervisor, since it's aged and reversed.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
0 of 115reversal lines wrongly marked billedmeasured in 06 Evals →
150 of 150reconciliation reads called correctlymeasured in 06 Evals →
9 of 9real billing holds caughtmeasured in 06 Evals →
0.4¢to check one completed jobmeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesYour own billing rules, hold definitions and the day count that triggers supervisor review.
Your recordsYour work orders, invoice register, evidence log and billing desk notes, exactly as you keep them.
Your systemsReads from your dispatch and billing systems; candidates go back to your billing desk's worklist.
Your screensThe fields, statuses and routing labels your billing desk already uses every week.

Want this for your team?

Talk to us

We can run this on your own invoice register and billing rules, inside your environment.

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