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Use caseUC0265

Recover a warranty claim's cost from its parts supplier

An OEM pays a warranty claim, and only part of that cost is the parts supplier's to repay under the recovery agreement. This app reads each packet, works out the recoverable figure and the reason, and says whether a debit memo may be drafted.

For the recovery deskAutomotive

Why it matters

Today's manual process, and the same job with the app

A recovery analyst at an auto parts OEM, working one supplier's packet for the quarter.

✕Today's manual process

1Open the claim schedule for one supplier and add every eligible line into a spreadsheet.
2Read the case notes for anything that changes the answer, like a paused agreement or a dispute.
3Work out the share apply the agreement's percentage and the labour term, then subtract any credits already issued.
4Miss a warning and draft a debit memo against a supplier whose account is frozen or in dispute.
Every packet re-added, quarter after quarter

✓With the app

1The packet loads every claim line and case note, read in full.
2Each note is checked for anything that would freeze or block the recovery.
3The share is applied to the cent, with every credit already subtracted.
4A frozen account is caught before any debit memo is drafted against it.
Every packet checked before a memo drafts

See it work

One real case, read by the app, step by step

Packet SRP-0015 carries a warning about combined totals, but its four claims stand on their own and the app clears the packet in full.

Recover a warranty claim's cost from its parts supplierReference appBuilt to be shaped to your process
  1. 1The case notes A bulletin warns about claims added up into one combined total.
  2. 2The four claims Each one priced, dated and diagnosed on its own line, not combined.
  3. 3What the app reads None of the four lines is combined, so nothing is excluded.
  4. 4The recoverable figure The eligible share of all four claims, with nothing to subtract.
  5. 5The memo it files A debit memo is drafted for the full recoverable amount.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
54 of 60packets right on every answermeasured in 06 Evals →
59 of 60packets read for the right reasonmeasured in 06 Evals →
57 of 60memo decisions rightmeasured in 06 Evals →
1.8¢to check one packetmeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesYour own supply agreements, recovery shares, labour terms and exclusion classes.
Your recordsYour own warranty claims, case notes and prior recovery credits, in your own layout.
Your systemsReads from your claims and recovery systems; a drafted memo can route straight to your own queue.
Your screensThe fields, codes and wording your recovery desk already uses.

Want this for your team?

Talk to us

We can run this on your own supplier packets, with your own agreements, inside your environment.

Talk to us →
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