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Use caseUC0196

Check what a prior-authorization packet actually proves

A submitted packet says every requirement has a document filed against it, but that column doesn't say if the document is the right kind or still inside the policy's window. This app checks each one and says which requirements actually hold up.

For the plan's review teamHealthcare

Why it matters

Today's manual process, and the same job with the app

A health plan's review team, checking a submitted prior-authorization packet before the clinical determination.

✕Today's manual process

1Open the packet and check the criteria table for which requirements show a filed document.
2Read each document against the policy's kind, window, and minimum, one requirement at a time.
3Check the correspondence for anything that changes whether a requirement still holds.
4A missed gap reaches clinical review and slows the case down, or a valid one gets sent back by mistake.
Every packet read against the table alone

✓With the app

1The packet is read and every requirement is matched to its filed document automatically.
2Each document is checked against the policy's kind, window, and minimum, right there.
3The correspondence is read too so a fact recorded nowhere else still counts.
4Every requirement gets a call met, stale, or unevidenced, with the reason and the clause behind it.
Every packet read against the correspondence too

See it work

One real case, read by the app, step by step

One packet, six requirements: one filed note turns out too old, and a later note withdraws another's evidence.

Check what a prior-authorization packet actually provesReference appBuilt to be shaped to your process
  1. 1What came in Six requirements, one flag written nowhere but the correspondence.
  2. 2The document on file SD-0014-05 is filed and in window, but a later note withdraws it.
  3. 3A routine check The tobacco-cessation note is outside the six-month lookback, so this one is returned.
  4. 4The record that changed A later addendum withdraws the imaging report, so nothing confirms this one now.
  5. 5Not just stale This note is stale too, but an enhanced-review flag blocks the usual equivalent-document waiver.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
190 of 220requirements correctly evidencedmeasured in 06 Evals →
31 of 34correspondence-only gaps caughtmeasured in 06 Evals →
197 of 220return calls that match the plan's rulesmeasured in 06 Evals →
$2.85to check all 40 packetsmeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesYour plan's own policy clauses, lookback windows, minimums, and equivalent-document allowances.
Your recordsThe criteria table, the submitted documents, and the correspondence you already keep on file.
Your systemsReads from your own intake folder or case system; results post back to your queue.
Your screensThe fields, labels, and layout your review team already uses on the packet.

Want this for your team?

Talk to us

We can run this on your own packets and policy rules, inside your environment.

Talk to us →
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