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Use caseUC0071

Catch a store's price tag that disagrees with itself

A price change should reach the shelf tag, the till and the app together, but one of them sometimes lags behind. This app checks all three for every item and lists only real disagreements.

For the pricing-integrity deskRetail · Restaurants & QSR

Why it matters

Today's manual process, and the same job with the app

A pricing-integrity or store-operations desk, checking a batch after every price change goes out.

✕Today's manual process

1Walk the aisle with a scanner, checking shelf tags against the till one by one.
2Compare printouts the batch sheet against the till and the app screen, item by item.
3Decide from memory which of two disagreeing prices is the right one, with no record of why.
4One missed mismatch means a customer is charged a different price than the one on the shelf.
Every batch walked aisle by aisle

✓With the app

1Every item is compared shelf, till and app, checked against each other automatically.
2Each status comes with a reason diverged, missing, not yet sent, or aligned.
3Only real disagreements are listed not every price change, only the ones that disagree with themselves.
4The batch is flagged for a person to decide, or cleared with nothing to do.
The app checks all three prices

See it work

One real case, read by the app, step by step

Batch BCH-6576-GC has eight items; till shows 2.83 where shelf and app both show 3.44, and nothing on file explains it.

Catch a store's price tag that disagrees with itselfReference appBuilt to be shaped to your process
  1. 1The batch, picked eight items in one price-change batch, ready to check.
  2. 2What it won't guess at no till price is on file, so the item is left open.
  3. 3The disagreement it found till reads 2.83; shelf and the app both read 3.44.
  4. 4The exception list four items to act on; everything else needs nothing.
  5. 5The outcome this batch needs a person to decide a price, not a re-run.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
0 of 122wrong items on the listmeasured in 06 Evals →
26 of 26shelf-only misses caughtmeasured in 06 Evals →
50 of 50batches routed correctlymeasured in 06 Evals →
95¢to check 50 batchesmeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesyour own rounding tolerance, promotion policy and what counts as a real mismatch.
Your recordsyour own batch extracts from the shelf, the till and the app, as you already keep them.
Your systemsreads from your own pricing and point-of-sale systems, exception list goes to your team.
Your screensthe item fields, statuses and wording your pricing desk already uses.

Want this for your team?

Talk to us

We can run this on your own price-change batches, inside your environment.

Talk to us →
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