Home › Use Cases › Decide which plant change caused a warranty claims cluster
Use caseUC0138

Decide which plant change caused a warranty claims cluster

A cluster of warranty claims points at several plant changes, because every one already matches on date and part. This app reads the technician narratives and checks what each change is actually capable of causing, then names the one that fits.

For the quality engineerAutomotive · Manufacturing & CPG

Why it matters

Today's manual process, and the same job with the app

A quality engineer at an automotive plant, working candidate attributions before a change board.

✕Today's manual process

1Pull the claim register for each cluster and read every technician's account of what actually failed.
2Check the change log manually, for anything whose part, plant and dates line up.
3Judge the fit by comparing what the change could cause to what the claims describe.
4Get it wrong and a supplier is charged back while the real cause stays open.
Every candidate read by a person

✓With the app

1The claim cluster is read part, plant, dates and every technician's own words, pulled from the file.
2Each candidate change is checked against what it could physically touch and what it could cause.
3The verdict names its reason attributed, cleared, or held back as inconclusive, with the axis that decided it.
4Nothing opens on its own the containment, the charge-back and the dealer notice still need a person.
The file decides; a person still signs off

See it work

One real case: what the app found, step by step

Cluster WCS-0006-C1: six claims on a sill trim moulding, checked against a supplier's plating change on the same line.

Decide which plant change caused a warranty claims clusterReference appBuilt to be shaped to your process
  1. 1The claim cluster Six claims on one part, built over four weeks at one plant.
  2. 2The candidate change A supplier's plating batch, on the same part, line and dates.
  3. 3The app's answer Not attributed: a plating change cannot cause a loose fastener.
  4. 4Why it matters Blaming this change would open a containment on the wrong claims.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
114 of 120candidates correctly attributed or clearedmeasured in 06 Evals →
12 of 12correctly held back as inconclusivemeasured in 06 Evals →
7 of 12half-open build windows read as still runningmeasured in 06 Evals →
61¢to check all 120 candidatesmeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesWhich failure families each change can actually cause, and your own containment horizon.
Your recordsYour claim register, change log and technician narratives, in the formats you already keep.
Your systemsReads from your warranty and change-management systems; a verdict posts back for review.
Your screensThe fields, plant names and wording your quality desk already uses.

Want this for your team?

Talk to us

We can run this on your own claim and change records, inside your own environment.

Talk to us →
A living map of modern AI — kept current every morning