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Route a card network's settlement gaps to the right team

Every day some settlement totals don't tie, and the reason decides who needs to act. This app reads each gap, names the rule behind it, and says whether to route it and to whom.

For the settlement operations analystPayments & Fintech · Banking

Why it matters

Today's manual process, and the same job with the app

A settlement operations analyst at a card payments processor, reconciling network files every banking morning.

✕Today's manual process

1Pull the daily difference report which flags every gap over a threshold, whether it is a real problem or not.
2Guess which fee or rate rule explains it from memory, or from a spreadsheet of old cases.
3Decide who should look at it and write up the routing in the tracker.
4Miss a recurring downgrade and the same gap comes back on every settlement date until somebody notices.
Every gap routed to somebody, real or not.

✓With the app

1The gap is read against the settlement windows for that fee component.
2The rule is named a downgrade, a correctly priced assessment, a cut-off, or a chargeback reversal.
3The route is decided today, and to the team that actually owns the fix.
4Correctly priced gaps are left alone so nobody spends a morning proving a price is a price.
Only real defects reach a person.

See it work

One real case: what the app found, step by step

A settlement date on the Meridian-Scheme card programme comes up short on the interchange leg, and the analyst on record is Noor Haddad.

Route a card network's settlement gaps to the right teamReference appBuilt to be shaped to your process
  1. 1The verdict A rate-rule downgrade, fixable at the source.
  2. 2The cause An interchange downgrade: a qualifying field went missing from the clearing message.
  3. 3Seen before This gap has already appeared once, now open on a second run.
  4. 4Route it now Yes, put somebody on it this morning, not next week.
  5. 5Sent to the right team The team that owns the clearing message, not the settlement desk.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
13 of 13interchange downgrades caughtmeasured in 06 Evals →
13 of 13correctly priced gaps routed to nobodymeasured in 06 Evals →
119 of 120settlement dates verdict rightmeasured in 06 Evals →
0.6¢to read one settlement datemeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesYour own settlement windows, your materiality threshold, and your fee and rate rules.
Your recordsYour own network settlement files and processor ledger, in the format you already receive them.
Your systemsConnects to your settlement platform and routes findings to your ticketing system.
Your screensThe fields, component names, and wording your settlement team already uses.

Want this for your team?

Talk to us

We can run this on your own settlement files and fee rules, inside your environment.

Talk to us →
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