Home › Use Cases › Sort out why a print shop's card charge downgraded
Use caseUC0142

Sort out why a print shop's card charge downgraded

Card charges get downgraded to a higher rate for any of eight reasons, and the paperwork lists the fields in the wrong order to read them safely. This app reads the same record the network used and names the one reason actually charged.

For the interchange recovery deskPayments & Fintech · Banking

Why it matters

Today's manual process, and the same job with the app

An interchange recovery analyst at a card acquirer, working through a batch of downgraded charges each month.

✕Today's manual process

1Open both records the approval message and the network's clearing file, side by side.
2Check eight conditions against the order the network actually uses to charge them.
3Read the remarks for anything that lifts a condition or explains what the file dropped.
4Guess wrong and claim money back on a charge that never qualified.
Every downgrade judged from memory

✓With the app

1Both records are read the approval message and the network's clearing file, together.
2Every condition is checked in the order the network actually charges them, not the order on the page.
3The remarks are read too so a dropped field or a lifted condition is never missed.
4One answer comes back the real cause, whether it can be recovered, and how much.
Every downgrade checked in the right order

See it work

One real case: what the app found, step by step

A $1,266 charge at Bellamy Print Works looked like an amount mismatch, but the real cause was a phone number missing at clearing.

Sort out why a print shop's card charge downgradedReference appBuilt to be shaped to your process
  1. 1The charge a $1,266 charge from Bellamy Print Works, downgraded at settlement.
  2. 2The easy answer the amount only partly matches, which looks like the reason.
  3. 3The real signal one field reads yes at approval and no at clearing.
  4. 4Why order matters the amount mismatch looks live, but it isn't the one that was charged.
  5. 5Sent at approval the merchant's own record carries that field, marked yes.
  6. 6Missing at clearing the same field never reaches the network's file. That's the real cause.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
69 of 72everything about the charge exactly rightmeasured in 06 Evals →
70 of 72the recoverable dollar amount exactly rightmeasured in 06 Evals →
69 of 72the downgrade cause matchedmeasured in 06 Evals →
0.6¢to classify one chargemeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesYour own qualification order and thresholds, not the illustrative defaults shown here.
Your recordsYour acquirer's exception extract and the processor's remarks, in the format you already receive.
Your systemsReads your settlement file feed, and can write its answer to your own recovery queue.
Your screensThe record layout, the field names and the wording your recovery team already uses.

Want this for your team?

Talk to us

We can run this on your own settlement extracts, with your own rules, inside your environment.

Talk to us →
A living map of modern AI — kept current every morning