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Use caseUC0130

Catch telecom service days nobody billed

Every month, phone and data services go live before the bill does, and some of those days are truly owed while others are covered by a promotion. This app reads each order's own notes and works out which is which.

For a revenue-assurance analystTelecommunications · Cross-domain

Why it matters

Today's manual process, and the same job with the app

A revenue-assurance analyst at a telecom company, checking each month's newly activated services against what has actually been billed.

✕Today's manual process

1Pull this month's activations, every service that went live and when its billing started.
2Subtract the two dates to see how many days sit unbilled.
3Check the order's notes for a promotion or a clause that makes some days not chargeable.
4Miss one and a customer is billed for a promotional period, or real revenue is never raised.
Every order's dates subtracted manually

✓With the app

1Every activation is pulled and matched to when its billing actually started.
2The order's own notes are read, including a promotion written as a sentence, not just a code.
3Promotional days are told apart from billable ones automatically, cycle by cycle.
4Only real gaps are routed to the analyst who can act on them.
The app reads the notes first

See it work

One real case: what the app read, step by step

Kirkbride Publishing's data circuit went live in January 2025; its first bill wasn't cut until March, leaving 56 billable days nobody had raised.

Catch telecom service days nobody billedReference appBuilt to be shaped to your process
  1. 1What the app calls it Aged past the billing deadline, over a year since this circuit went live.
  2. 2The days that count 56 days sit between activation and the first bill, every one billable.
  3. 3Nothing excuses these days The record shows no promotion or clause explains them, they're simply owed.
  4. 4The app's call Yes, put somebody on it this cycle.
  5. 5Who acts on it Whoever can authorise revenue that may no longer be billable.

For engineers

How it is built, and how we measured it

All fourteen steps of the build are written up, from the business case to running it in your own environment.

Kit overview →
34 of 35real unbilled orders caughtmeasured in 06 Evals →
15 of 15genuine promotions left untouchedmeasured in 06 Evals →
115 of 120monthly checks called correctlymeasured in 06 Evals →
0.9¢to check one ordermeasured in 07 Unit cost →

The build, step by step

14 steps

Make it yours

What you see is a reference app. We shape it to how you work.

Every part of it is built to change, and none of it means starting over.

Your rulesYour own promotional terms, acceptance clauses, back-billing deadlines and materiality thresholds, not invented placeholders.
Your recordsYour activation records and billing extracts, exactly as your provisioning and rating systems already produce them.
Your systemsReads from your provisioning and rating systems; routes only to the team that keys in an order.
Your screensThe order reference, dates and cycle fields your revenue-assurance team already works from.

Want this for your team?

Talk to us

We can run this on your own activation and billing records, inside your own environment.

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